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The Resolutions Specialist is responsible for managing inbound and outbound collection activity on lower-value accounts across all provinces. Ideal for individuals with strong communication skills and entry-level experience in customer-facing roles, this position focuses on empathetic engagement and resolution of overdue balances using structured scripting, dialer technology, and CRM systems.
We offer a market-competitive salary, performance bonuses tied to clear targets, and a comprehensive benefits package including health, vision, and paid time off. Top performers enjoy accelerated career growth, increased earning potential, and exclusive recognition for their achievements.
The Resolutions Officer is responsible for managing portfolios with moderate-balance delinquent accounts across all provinces. This role requires sound knowledge of credit reporting and repayment strategy and is ideal for candidates with contact centre or third-party collections experience who are ready to take on more complex customer engagements.
We offer a market-competitive salary, performance bonuses tied to clear targets, and a comprehensive benefits package including health, vision, and paid time off. Top performers enjoy accelerated career growth, increased earning potential, and exclusive recognition for their achievements.
The Senior Resolutions Officer is responsible for managing escalated, higher-balance delinquent accounts across all provinces. This position demands a deep understanding of credit reporting, legal enforcement processes, and consumer insolvency. Ideal candidates have proven success in third-party collections and the ability to handle more complex financial and regulatory interactions.
We offer a market-competitive salary, performance bonuses tied to clear targets, and a comprehensive benefits package including health, vision, and paid time off. Top performers enjoy accelerated career growth, increased earning potential, and exclusive recognition for their achievements.
The Legal Resolutions Officer is a senior collector responsible for managing legal-stage portfolios and supporting the pre-litigation program. This role handles high-value files with mortgage-related exposure, 3 or more R1 tradelines, and assignment dates greater than 10 days post-new business treatment. Legal Resolutions Officers operate across all provinces and are responsible for preparing cases for enforcement review and litigation escalation.
We offer a market-competitive salary, performance bonuses tied to clear targets, and a comprehensive benefits package including health, vision, and paid time off. Top performers enjoy accelerated career growth, increased earning potential, and exclusive recognition for their achievements.
The Paralegal will work closely with lawyers and senior staff to manage legal files from inception to resolution, including a high-volume litigation caseload handled in a procedurally compliant manner. This role includes performing legal collections and resolution efforts to achieve meaningful settlements and mitigate unnecessary litigation advancement. The successful candidate will leverage technology and data to drive performance, demonstrate strong litigation skills, maintain exceptional organizational and attention-to-detail standards, and work effectively in a fast-paced, deadline-driven environment with minimal supervision.
We offer a market-competitive salary, performance bonuses tied to clear targets, and a comprehensive benefits package including health, vision, and paid time off. Top performers enjoy accelerated career growth, increased earning potential, and exclusive recognition for their achievements.
We are seeking a Lawyer with a mandatory call to both Ontario and Alberta to join our litigation and enforcement team. The successful candidate will possess a minimum 2-3 years of litigation experience. The Lawyer will manage a high-value litigation caseload in a compliant and procedural manner while leveraging technology, data, and leadership to drive results. This is a performance-based role requiring strong litigation skills, procedural compliance, and the ability to work independently with minimal supervision.
KSI Law is seeking a Law Clerk to support our litigation department. This position is crucial for managing a high-volume litigation caseload while ensuring procedural compliance and supporting counsel through all phases of litigation. The successful candidate will be responsible for drafting legal documents, maintaining client trackers, updating departmental dashboards, and ensuring that all files meet strict court and client deadlines. The role requires strong organizational skills, independence, and proficiency in legal technology tools such as ACL5, Clio CRM, and client-specific CRM systems.